Navigation überspringen Sitemap anzeigen

FAQ

can I order material samples

It is possible to receive material samples at any time. The calculation is based on the actual costs. If this results in a larger order, we will offset this amount.

For more information: contact form

I can't find the material I'm looking for on your website. Can you still offer it?

Please ask us about your material, preferably with a specification. Please use our contact form

How is the safe transport of products ensured?

We have been working with regional and certified transport companies for many years. This ensures that your goods are transported quickly and without damage.
We also ship small quantities via UPS, DHL or Hermes.

 For more informations please use our contact form

How is the high quality of the products ensured?

We inspect our partners on site every year. The employees in our office in China monitor the working conditions and the quality of the products on site. The majority of our partners are certified according to DIN 9001.

For more informations please use our contact form

What are the delivery times?

Delivery times vary greatly, depending on the product and the transport options.

Please contact us to find out the delivery time for your products.

For more informations please use our contact form

Can I also order small quantities of rare earths?

Of course! Please contact us. Please use our contact form

What do you offer besides rare earths?

We have been specializing in rare earths, pigments and other raw materials for 30 years. We produce customer-specific acetates and nitrates together with a partner. Our own osmosis plant in Elmenhorst/Lanken produces VE water, also known as demineralized water or technical water.

 For more information please use our contact form

Is there a minimum order quantity?

There is no minimum order quantity.  For more information please use our contact form

Zum Seitenanfang